FAQ
 

Forum Details
The system shows that my package has been delivered but I didn’t receive anything.
2021.08.02

In order status in my page, if it shows that it is being delivered then it will automatically show delivery complete after seven(7) days.

Even though the actual invoice number was inputted in the tracking system and the status of the delivery shows ‘delivery complete,’ one may not have received the package because a recipient wasn’t on site or reachable. Therefore, someone else may have received the package instead or the package may have been delivered somewhere else for safe keeping.


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